Smyths Toys
If you are looking for top selling toys and games that are sure to be a hit with any child, then you will want to pay a visit to Smyths. Smyths carries all of the top brands and features the most popular selections in childrens playthings. Their products are geared from infants to teens and they carry a wide selection of outdoor toys and sporting equipment as well.
When you first visit the site, youll see that they offer plenty of customer resources to ensure that you are satisfied with your purchase and are not stressed out from your shopping experience. You can visit Smyths’ brick and mortar locations and shop from many of their late night hour stores, or you can reserve your items online. The store locator tab at the top and left side menu tabs.
Youll also find that you can view the online catalogue that contains all of the products carried by Smyths by clicking on the top or side tabs. In addition, you can choose to sign up for email notification of special offers and discounts. You can simply add your email address and choose from the categories that the site offers; toys, baby, outdoor and wheeled, games extra, and special offers. Once you have signed up, you will be notified by email of any specials that the company runs.
At the top of the site youll also find that there is an A-Z Index tab. This tab allows users to browse the site by an alphabetical breakdown of all of the categories. They range from Action and Adventure to MP3 players to Xbox and Xbox 360. There are lots of products available at Smyths and youll find that their special deals offers many unbeatable prices and are a great savings. Whether you are shopping at Smyths online or in on of their stores, you will be satisfied with the quality of their toys and products.
The Smyths toy store in Borehamwood has closed down, Friern Barnet is the nearest replacement for the Borehamwood store
UK Toy Stores has Smyths Toys (www.smyths.com) listed under All Toy Shops, County Galway, High Street Stores, Order Online, Paper Catalogue and Reserve Online
26 Reviews of Smyths Toys
Kayley
i found this shop great
Thursday 24th April 2008Mrs F Winthrop
the staff at the borhamwood store are not only very helpful they are also very welcoming thanks it makes a change from the staff at toys r us who couldnt give a s…
Thursday 29th May 2008Miss Bartrop
Excellent toy shop, staff friendly and helpful, they approach you if it appears you need help but dont pounch on you. they have started offering a delivery service but the delivery costs and time scale are very disappointing.
If you have a Smyths near you its well worth a look, as good a range as Toys r Us but better prices and best of all they look after their customers.
Thursday 29th May 2008Mr Smart
Smyth toy superstore is fantastic I went to Smyths in Chadwell Heath last month and found the customer service of staff extremely outstanding, I enjoy shopping at Smyths and spending time there with my children, I found the store manager at the time very helpful, professional, polite and he had great product knowledge, overall I will not be shopping at Toys R Us anymore as Smyths customer service in 100 times better.
Monday 2nd June 2008Gary
Had a look at a slide on the Smyths website today, found the one i wanted so i visited the Borehamwood store, well what can i say! Staff VERY helpful, explained how the slide is built carried the HUGE box to my car and loaded in for me, followed by a “Thank you for your custom, have a nice day” now that is what i call service! Top Marks to Smyths and the manager who served me.
Thursday 5th June 2008Clare
All toy shops should be as helpful as Smyths, did you hear that Toys Are Us?
Wednesday 23rd July 2008Tracy
Happy friendly staff and the Racin' Ramps Garage i purchased was £3 cheaper than Toys Are Dear
Monday 4th August 2008Karen
I find this shop great value for money they always have the stock you want and latest toys a lot cheap than other toy shops
Thursday 25th September 2008Lynsey
i really like this shop,they have always got the stock you want and its a lot cheaper than other toy shops,staff are very kind and helpful,my little brother said the shop is realy good and he did not want to come out of there he said he wants to stay there
Sunday 28th September 2008Jax
Smyths Toys are a breath of fresh air.Thay have a range to suit all ages,the prices are just right with a very good percentage of goods. The web site is bright crisp and clear.I am also glad that they have openend a new store in the southeast of england.Which is well needed for all to be enjoyed.The staff have excellent manners and fullfil there dutys with a smile.
Wednesday 5th November 2008Cheekyme
My daughter has looked through the catalogue, listed what she wants with codes, prices etc. I have been online to go an reserve and am absolutely disgusted by the difference in price to the catalogue. On 4 items totalling 64.00 approx in the book comes to 90.00 online. I think this is outrageous
Saturday 29th November 2008Debbie
I visted our store (Ramsgate/broadstairs) a few times in the run up to x mas and what can i say FANTASTIC, Not only did they have everything i wanted but the prices where lower too, Add that to the friendly and helpful staff yes both friendly and helpful now thats not something you get very often, On 2 occasions i had help to not just carry the heavy boxes to my car but load it all in as well,Only a shame i couldn’t take them home to help at the other end!Im now taking my girls there to spend there x mas money! Good job to you at SMYTHS
Sunday 4th January 2009Fred
In response to Cheeekyme’s comment, I have found the total opposite. I haave been shopping in the Mitcham store since they opened 2 Christmases ago and what I have found is that the catalogue price is always the highest price. I have been in on multiple occasions and found some of the most popular and hard to get toys heavily discounted. I can only imagine you were looking at the “was” price instead of the “now” price, a great tool they use to show how much money you save in Smyths.
Wednesday 18th February 2009Alison
Shopped at the Borehamwood Smyths today, staff helpful loads of stock. Will use again, Toys r us you have lost another customer you miserable bunch!
Tuesday 14th April 2009Mike
The Thanet store is a disaster zone with a very rude and unhelpful Leader. Avoid at all costs
Saturday 18th April 2009Anna
Do never buy any Nintendo or toys from Smyths store in Derry, because they are terrible in refunding or repairing under warranty products. Their toys break very fast and easy and top manager is very rude and don’t want to hep anyhow at all.
Thursday 21st May 2009Lyn
Poor customer service in Bangor, Co.Down. Wrote a letter of complaint a week ago, not even acknowledged as yet. About sums it up!
Monday 7th December 2009Lynn
well i think the toys in there is great but i once bought a ds game in there and it didnt work so i brought back and got a new one but they the bestest ever
Friday 1st January 2010Jonny
Smyths superstore at castlevale Birmingham, very unhelpful customer service via phone,
repeated phone calls and not once have they picked up and answered, and its been three days!
i remember having this trouble a couple of months back,
I’m unable to get to the store easily as its far away from where i live so phoning to enquire about items is my only option otherwise,
absolutely useless!
Christian
Smyth’s Thanet Westwood Cross – I bought a Nintendo DS for my wife’s birthday and found it to be faulty. Returned it to the store for a replacement and they refused, stating that they thought is was not faulty (there was a fault with the speakers – a buzzing sound). They flatly refused to help me – my son was in tears at the end of our visit. No help offered, no duty manager available to talk to me. I contacted Nintendo Service who repaired the DS postage free with no problem whatsoever. Since then, I will never shop at Smyths Toy stores as I have never been treated so appallingly badly by anyone in any store.
Sunday 7th March 2010Jackie
Tried the Friern barnet Smyths as Bwood has closed, what a dump! too small miserable staff and i got 4 items, one was labelled £1 less than the till registered, the shelf said “20% OFF the clevemama range” at the till they denied it, i showed them the label and it had expired 3 weeks ago! WHY LEAVE IT THERE! i got the discount in the end, wouldnt of bought a thing otherwise. Never had this problem at Borehamwood.
Borehamwood closed and the nearest is cr#p in my opinion, so back to toysrus from now on.
Friday 9th July 2010Paul
Obviously staff training or customer service are not high on the list of priorities with smyths toys. I foned on a saturday to ask a store to check availability of 3 items that I wished to purchase and that I would call on tues to purchase as it was my daughter`s birthday on wednesday. I was abruptly informed that they could not hold the items beyond today, I asked surely you can hold for a couple of days, no we cannot that is our policy. I asked to speak to the manager and was replied with “are you serious”. After a while the deputy manager took the call and reiterated the policy. I said if that was their attitude to customer service I would from now on take my business to a competitor. That was fine was his reply. The result is that smyths have lost my custom for good. Obviously no recession at Smyths.
Saturday 10th July 2010Paul
Anna from Derry above, it would seem it is not only “the top manager is very rude”
Saturday 10th July 2010Paul
and to add to my above comments, phoned toys r us, they have what I want in stock and are happy to hold for me untill tuesday “just go to customer services sir and the goods will be ready for you” Goodbye Smyths
Saturday 10th July 2010Claire
I love Smyths! I live in the uk and order online all the time. I always recieve my goods within 1 or 2 working days. I have needed a replacement before and the person I spoke to was very helpful, the goods were sent out on a day to suit me and the courier took the replacement.
Everthing is very cheap
Jonny
Smyths at CastleVale has changed considerably since last time i went . . . .and for the better!
They are much easier to reach by phone call now,
and when i enquire about an item they are very obliging to help out and go check for you if they have them on the shelf,
and if you have a little’un with you they don’t mind you’re child having a little go of the larger toys to keep them happy,
also the products available are fantastic, most that are unavailable in this country,
i wish i could remove my above post now, as they’ve changed drasticaly,
CastleVale store, i love this place! and recommend it everyone.
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Please Note: All reviews are the opinion of the reviewer and in no way reflect that of UK Toy Stores.
